judiku88 Privacy Policy

1. Who We Are

judiku88 operates the online gaming and sports betting platform accessible at judiku88.club (the "Platform"). In the context of this Privacy Policy, judiku88 acts as the data controller in respect of personal data collected from members and visitors to the Platform. This means judiku88 determines the purposes for which, and the means by which, your personal data is processed.

If you have any questions about how judiku88 handles your personal data, please contact us at [email protected] (plain text — not a clickable link). We are committed to resolving privacy-related queries promptly.

2. Personal Data We Collect

judiku88 collects the following categories of personal data:

2.1 Identity Data: Full legal name, date of birth, nationality, and government-issued identification document details (IC number or passport number) collected as part of the Know Your Customer (KYC) verification process required before any withdrawal can be processed.

2.2 Contact Data: Email address, Malaysian mobile phone number, and residential address. These are collected at registration and are used for account communications, security notifications (such as login alerts), and customer support.

2.3 Financial Data: Payment method details, transaction history (deposits and withdrawals), and account balance information. judiku88 does not store full card numbers — payment card processing is handled by PCI-DSS compliant third-party payment processors.

2.4 Account Activity Data: Login timestamps, session durations, games played, bets placed, bonus claims, and all in-platform activity associated with your judiku88 account. This data is used for account management, fraud detection, and responsible gaming monitoring.

2.5 Technical Data: IP address, device identifiers, browser type and version, operating system, and referring URL. This data is collected automatically when you access the Platform and is used for security, fraud prevention, and Platform performance monitoring.

2.6 Communications Data: Records of support interactions, including live chat transcripts and email correspondence. These records are retained to ensure service quality and to assist in dispute resolution.

3. How We Collect Your Data

judiku88 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated Collection: Technical data collected automatically through cookies, log files, and similar tracking technologies when you browse or interact with the Platform. See Section 8 for details on cookies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from fraud detection providers; payment data from payment processors. Such data is obtained only where necessary and subject to data sharing agreements.
• Publicly Available Sources: In limited circumstances, judiku88 may reference publicly available information for fraud prevention or compliance purposes.

4. How We Use Your Personal Data

judiku88 uses your personal data for the following purposes:

• Account Registration and Management: Creating and maintaining your judiku88 account, verifying your identity and age, and administering your account settings and preferences.
• Service Delivery: Enabling you to place bets, play games, claim bonuses, make deposits, and process withdrawal requests.
• Security and Fraud Prevention: Monitoring account activity for suspicious behaviour, preventing unauthorised access, detecting and investigating fraud, money laundering, and other prohibited activities.
• Responsible Gaming: Monitoring gameplay patterns for signs of problem gambling behaviour; administering deposit limits, loss limits, and self-exclusion requests; complying with responsible gaming obligations.
• Legal and Regulatory Compliance: Fulfilling KYC, anti-money laundering (AML), and counter-terrorism financing (CTF) obligations; responding to lawful requests from regulatory and law enforcement authorities.
• Customer Support: Responding to your queries and resolving disputes.
• Platform Improvement: Analysing usage patterns to improve Platform performance, game selection, user experience, and promotional offerings.
• Marketing Communications: Sending promotional emails and notifications where you have given consent, or where judiku88 has a legitimate interest in communicating relevant offers. You may withdraw consent for marketing communications at any time via your account settings.

5. Legal Basis for Processing

judiku88 processes your personal data on the following legal grounds:

• Performance of Contract: Processing necessary to operate your judiku88 account, deliver gaming services, and process financial transactions.
• Legal Obligation: Processing required to comply with KYC, AML, and other applicable legal and regulatory obligations.
• Legitimate Interests: Processing for fraud prevention, security monitoring, responsible gaming compliance, and Platform improvement, where judiku88's interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Data Sharing and Disclosure

judiku88 does not sell your personal data. We share your data only in the following limited circumstances:

• Service Providers: Third-party vendors who provide services to judiku88 including payment processing, KYC verification, fraud detection, cloud infrastructure, and customer support software. All such providers are contractually bound to process data only on judiku88's instructions and in accordance with applicable data protection law.
• Game Providers: Licensed game studios whose games are hosted on judiku88 may receive pseudonymised game session data for the purposes of game performance monitoring and RNG auditing. Full identity data is not shared with game providers.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or regulatory requirement, judiku88 will disclose personal data to the relevant authorities. judiku88 will notify affected members of such disclosures where legally permitted to do so.
• Corporate Transactions: In the event of a merger, acquisition, or asset sale involving judiku88, member data may be transferred as part of the transaction, subject to the continued application of this Privacy Policy or a materially equivalent policy.

7. International Data Transfers

As an online platform with global infrastructure, judiku88 may process or store your personal data in countries outside Malaysia. Where such transfers occur, judiku88 ensures that appropriate safeguards are in place, including data processing agreements based on standard contractual clauses or equivalent mechanisms recognised under applicable data protection law, to ensure your data receives a level of protection equivalent to that afforded under Malaysian law.

In all cases, judiku88 retains responsibility for the protection of your data regardless of where it is processed.

8. Cookies & Tracking Technologies

judiku88 uses cookies and similar technologies to operate the Platform, improve performance, and personalise your experience. Cookies used on judiku88 fall into the following categories:

• Strictly Necessary Cookies: Essential for Platform functionality — session authentication, security tokens, and load balancing. These cannot be disabled without affecting core Platform function.
• Performance Cookies: Collect anonymised data on Platform usage — pages visited, time spent, error logs — used to improve Platform performance. These are set only with your consent.
• Functional Cookies: Remember your preferences such as language, preferred games, and display settings. Set with your consent.
• Analytics Cookies: Help judiku88 understand how members use the Platform in aggregate, enabling data-driven improvements to user experience and game selection. Set with consent.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect your ability to use certain Platform features. judiku88 does not use cookies to deliver third-party advertising.

9. Data Retention

judiku88 retains personal data in accordance with the following general principles:

• Active Account Data: Retained for the duration of your account's active status and for a period thereafter as required by applicable legal, regulatory, and anti-money laundering obligations (typically a minimum of five (5) years post-account closure in Malaysia).
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years to comply with anti-money laundering regulations.
• KYC Documents: Identity verification documents are retained for the period required by applicable KYC and AML regulations, typically a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Support Communications: Retained for a period of three (3) years following resolution of the support interaction, or longer where required for ongoing dispute resolution or legal proceedings.
• Marketing Data: Where your consent for marketing has been withdrawn, your email address will be retained on a suppression list to prevent future marketing communications being sent.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with judiku88's data retention and destruction policy.

10. Your Data Rights

As a judiku88 member, you have the following rights in relation to your personal data, subject to applicable legal exceptions:

• Right of Access: You may request a copy of the personal data judiku88 holds about you (a Subject Access Request). judiku88 will respond within thirty (30) days of receiving a valid request.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data. Minor corrections (such as updating your contact number) can be made directly in your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal retention obligations — judiku88 may be required to retain certain data notwithstanding a deletion request.
• Right to Restrict Processing: You may request that judiku88 restricts the processing of your data in certain circumstances, for example while a rectification request is being investigated.
• Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling. judiku88 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact the judiku88 data team at [email protected] with the subject line "Data Rights Request" and your Member ID.

11. Children's Privacy

judiku88 is strictly for adults aged 21 and above. The Platform does not knowingly collect personal data from persons under the age of 21. If judiku88 discovers that personal data belonging to a person under 21 has been collected, the associated account will be immediately suspended, the data deleted, and any balance forfeited. If you believe that a minor has registered a judiku88 account, please contact support immediately.

12. Security Measures

judiku88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data in transit between your device and judiku88 servers;
• Encryption at rest for sensitive personal data and financial records stored on judiku88 infrastructure;
• Role-based access controls limiting internal data access to authorised personnel only;
• Multi-factor authentication requirements for internal system access;
• Regular penetration testing and security audits by independent third parties;
• Audit logging of all access to member personal data;
• Staff training on data protection obligations and security best practices.

13. Changes to This Privacy Policy

judiku88 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or Platform operations. Where changes are material, judiku88 will provide advance notice via email to your registered address or via a prominent notice on the Platform. The date of the most recent revision is stated at the top of this Policy. Your continued use of judiku88 following notification of changes constitutes your acceptance of the revised Privacy Policy.

We encourage members to review this Policy periodically to stay informed about how judiku88 protects your personal data.

14. Contact & Complaints

For privacy-related questions, data rights requests, or complaints about judiku88's data practices, please contact:

• Data Enquiries Email: [email protected] — Subject line: "Privacy Enquiry" or "Data Rights Request"
• Live Chat: Available 24/7 through the judiku88 Platform (accessible after login)

judiku88 will acknowledge data rights requests within five (5) business days and aim to resolve them within thirty (30) days. If you are not satisfied with judiku88's response to your privacy concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.